Adnan Zejnilovic
Scientist, PHD, IT Management Consultant
Areas of Specialization
Hands on technology visionary with particular
experience in:
- Managing multi-office operations, turnaround IT management,
and strategic technology guidance to senior executives.
- Analyzing business objectives and determining the best
technology solutions.
- Team building, recruiting, training, motivating and
challenging.
- Project management, planning and analysis.
- Preparing legal documentation and testifying on behalf
of the company.
- Defining budgets.
- Forming business partnerships with vendors and consultants.
- Over 10 years of professional experience as a software
engineer, software architect, database designer and developer
with expertise in C++, Palm OS programming, transaction
processing, system architectures, object-oriented design
and development. Project details furnished upon request.
Professional Experience
Supra Telecommunications and Information
Systems
Chief Information Officer
Responsible for all aspects of strategic IT planning, implementation
and support for company’s domestic and international
call centers. Provide leadership and technical expertise in
developing, designing and implementing a centralized data
center that serves all call centers as the company has grown
from several hundred customers to over 320,000 in 24 months.
Selected Accomplishments
- Expanded the IT Department from 4 employees in one
location to over 30 employees geographically dispersed
in multiple locations (Florida, Illinois, and Costa Rica).
- Transformed the IT Department into the most efficient
department in the company by establishing Software Quality
Assurance, Software Development, Networking, and Help
Desk departments. Introduced regression testing, defect
tracking, feature wish list, project planning, requirements
gathering, functional documents etc. As a result, the
average time to resolve issues has improved by 90%. Also,
the Help Desk issues are being resolved the same day in
60% of the cases.
- Designed, managed, and delivered multiple large scale
projects (software development, data and call centers)
on time and within budget. Recommended bonus and salary
structure for the team members.
- Designed and taught database and programming classes
to team members. Motivated and assisted team members in
acquiring new technical skills.
- Reduced cost associated with mailing, printing and equipment
maintenance by approximately 30%. Accomplished this by
pushing billing functionality over to the Internet and
providing incentives for the customers.
- Increased employee productivity by redesigning and
enhancing company’s customer relationship management
software. As a result, average query-processing time dropped
from 10 seconds to a few milliseconds.
- Introduced Intranet as an effective way of communication
between other departments and IT.
- Author of a monthly “Letter from the CIO”
web page on company’s intranet.
Aykula Inc.
Founder and Chief Technology Officer
Provided design and architecture for telecom billing systems
used to bill residential and business customers as well as
other exchange carriers (Bell South, AT&T, Sprint, Southwestern
Bell etc.). Used Object Oriented Design, namely the State,
Singleton and Builder patterns. Implemented the system in
VC++, under NT with SQL Server as the database. The system
is designed to allow customers to modify their service options
and view their bills online. Additional responsibilities include
implementation, breaking down the project into tasks, creating
a schedule, assigning the tasks to in-house programmers, guidance
and overseeing their work and implementation.
Omega Research Inc.
Software Engineer
Designed and developed a real time client-server software
for data storage as well as reading/browsing news stories
and images that come from a variety of data feeds using Object-Oriented
technology, queuing theory, COM, Transaction Processing, C-tree
database, Microsoft Access database and Microsoft Visual C++.
Implemented several state-machines to classify incoming raw
data to database records as well as to manage server transactions
in addition to managing connection to the data feed. Transactions
and state machines support both synchronous as well as asynchronous
requests for historical data and advise for real time data
that match filter (query) criteria. Designed a language that
the client program uses to communicate user selected filter
criteria to the server via a COM object. Using the language
developed query objects. This enables client program to be
used with a variety of data feeds and databases. Developed
a powerful Graphical User Interface (GUI) front-end (client
program) using MFC and MFC extension libraries (Stingray)
that allows users to filter the incoming news stories as well
as to set a variety of attributes ranging from screen attributes
to alerts that send news to alpha-numeric pagers.
Financial Data Planning Corporation
Senior Programmer Analyst
Specified, designed, developed and tested object oriented
database and Graphical User Interface (GUI) front-end for
pensions and life insurance decision support software using
Microsoft Access 2.0 (SQL), Visual Basic, Visual C++ and Open
Data Base Connectivity (ODBC) technology. Designed and implemented
Dynamic Link Libraries (DLLs). Interfaced the DLLs and objects
with the pensions and life insurance software.
IBAX Healthcare Systems Inc.
Senior Software Specialist
Specified, designed, developed, and tested compiler and environment
for IARL (Information Automat Rules Language), used for medical
logic. Researched and developed the integration of language
and application programming interface (X-Motif) using Lexers,
Parsers, Attribute Grammars and Compiler Generators lex/yacc
under UNIX). Constructed a database driven compiler, including
a syntax checker, symbol table management routines, intermediate
representation and code generation using PCCTS (Purdue Compiler
Construction Tool Set) and C language under UNIX. Developed
functions to query object oriented distributed database using
SQL (CLI - Call Level Interface) and C language under UNIX.
Education
Florida Institute of Technology,
Melbourne, FL
- Ph. D. (Computer Science-Dissertation
Pending Completion)
- M. S. (Computer Science) December 1990
Lander College, Greenwood, SC
- B. S. (Computer Science with minor in
Mathematics) May 1988
Publications
“Fuzzy Expert Systems in
the Textile Industry” - FIT Master’s
thesis - December 1990.
“The Role of Fuzzy Expert Systems in the Textile
Industry” - 1990 Conference and Exhibition
of Electronics in Textiles, Clemson, SC - March 28-29, 1990.
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